IT support · Gloucestershire

IT support across
Gloucestershire.

Managed IT, cyber security and infrastructure for businesses in Cheltenham, Gloucester, Stroud and across the county, from a senior team based in Cirencester. Same-day on-site support whenever remote won't do.

Talk to us → Call 0300 180 0655

Watermoor Point, Cirencester, home of dataplanet

Our office: Watermoor Point, Cirencester

Same day

On-site support anywhere in Gloucestershire when remote won't do

Sub-30 min

Typical first response on working days, from a person

24/7

Security monitoring of every managed device and identity

Close by, with enterprise depth

Gloucestershire IT,
from a local team.

Our office at Watermoor Point in Cirencester is around half an hour from Cheltenham, Gloucester and Stroud, so when something needs hands on site, whether a failed server, a network fault or a new office, an engineer is there the same day.

Gloucestershire has a strong mix of professional practices, engineering and manufacturing, and a security-conscious business community around Cheltenham's cyber cluster. Our founding team spent more than 15 years running enterprise IT, and every client gets the same platform, standards and senior engineers.

We support Gloucestershire businesses with fully managed IT, standalone cyber security, and infrastructure projects from a single server to a full datacentre refresh.

Find us

dataplanet
Watermoor Point
Watermoor Road
Cirencester GL7 1LF

Helpdesk 09:00 to 17:30, Monday to Friday
24/7 emergency line for critical incidents
Same-day on-site support across Gloucestershire

0300 180 0655 Get directions →

What we do

IT services for
businesses in Gloucestershire.

Everything from day-one support to the projects that change how your business runs, delivered by the same team.

Managed IT support

Your outsourced IT department: unlimited helpdesk, on-site support, security and strategy for a fixed monthly price per user.

Managed IT →

Cyber security

24/7 human-led threat detection and response across devices, identities and logs, working alongside your own IT if you have it.

Managed Security →

Servers & infrastructure

Server, storage and virtualisation projects, from a single office server to multi-site and datacentre refreshes, including VMware exits.

Infrastructure →

Networking & connectivity

Firewalls, Wi-Fi and resilient connectivity, with backup lines so a cut cable doesn't stop the business.

Networking →

Microsoft 365 & cloud

Microsoft 365 migrations, Teams Phone, Azure and licensing through us, with cost control included.

Cloud & Microsoft 365 →

Cyber Essentials

Certification and year-round compliance for the businesses your customers and insurers expect it from.

Cyber Essentials →

Who we work with

Built around
Gloucestershire business.

From Cheltenham's professional practices to manufacturers in Gloucester and Stroud, the county's businesses face rising security expectations from customers, insurers and supply chains.

Clients in the area include

Professional & financial services

Accountants, solicitors, financial advisers and consultancies in Cheltenham and Gloucester who need client data protected, Cyber Essentials in place and dependable hybrid working.

Engineering & aerospace supply chain

Manufacturers and engineering firms where defence and aerospace customers increasingly require Cyber Essentials, and production systems need to stay up.

Manufacturing & production

On-site servers, CAD workstations, shop-floor networks and backups designed so a failure doesn't stop production, with engineers on site the same day.

Growing & multi-site businesses

Businesses opening new offices or bringing sites together, who need networks, Microsoft 365 and security set up once and run consistently everywhere.

Areas we cover

We also provide same-day on-site support across Cirencester & the Cotswolds, Swindon & Wiltshire and Bristol & Bath, and remote support to clients across the UK. All areas we cover →

Client feedback

In our clients'
own words.

"Whatever the question, they're always on hand with the answer. Our quarterly reviews have been genuinely helpful for spotting where we need to improve."

Operations Co-Ordinator · Layers Accountancy

"It's rare to find a service provider that combines technical excellence with such responsive customer care, and we wouldn't hesitate to recommend dataplanet to any organisation looking for a reliable partner."

Head of IT · AMI

Questions

IT support in Gloucestershire
questions answered.

Do you provide on-site IT support in Gloucestershire?

Yes. Our engineers provide same-day on-site support across Gloucestershire whenever a problem can't be fixed remotely, from our office at Watermoor Point in Cirencester.

How quickly do you respond?

Our typical first response is under 30 minutes on working days, from a person. Critical incidents have a 15-minute response target, and there's a 24/7 emergency line for anything that takes the business down out of hours.

Do you work with small businesses?

Yes. We support businesses from around 10 users upwards, and every client gets the same senior engineers, security platform and standards, whatever their size.

Can you help us get Cyber Essentials for a customer contract?

Yes. We prepare you for Cyber Essentials and Cyber Essentials Plus, fix the gaps, manage the certification and keep you compliant through the year, which is often what defence and aerospace customers ask their suppliers for.

We already have an IT person. Can you work alongside them?

Yes. We can provide senior escalation, project capacity and holiday cover alongside your in-house IT, or add 24/7 security monitoring on its own.

Do you only work in Gloucestershire?

No. We provide same-day on-site support across the Cotswolds, Swindon and Wiltshire and Bristol and Bath, and support clients remotely across the UK.

IT support across
Gloucestershire.