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Careers · We're hiring

Three roles.
One small, senior team.

We're growing, and we're hiring across infrastructure, support and client relationships. Every role works directly with our founders on real client environments, from our Cirencester office and from home.

Infrastructure Engineer Technical Support Analyst Account Director
Open roles
3, all full time
Salary
Depending on experience
Location
Hybrid. Most of us do 2 days a week in our Cirencester office
Holiday
28 days + Christmas shutdown

dataplanet is an infrastructure, managed IT and cyber security provider based in Cirencester. We work with UK businesses of 10 to 1,500 staff, mostly in professional services, engineering and regulated sectors, and our biggest projects are datacentre and infrastructure work for organisations that can't afford for IT to fail.

We're small and growing deliberately. You won't disappear into a queue or a hierarchy. You'll work on real infrastructure and real client problems, your name will be attached to the result, and you'll have a say in how we do things as the business grows.

Open roles

Current vacancies

Infrastructure Engineer

Design, build and migrate server, storage and virtualisation platforms for clients ranging from single-site firms to multi-site enterprises.

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Salary DOEHybrid, CirencesterFull timeReports to the Technical Director

What you'll do

  • Build and configure server, storage and networking for client projects across HPE, Dell, Lenovo and Everpure
  • Deliver Hyper-V and VMware environments, including VMware to Hyper-V migrations
  • Rack-and-stack, cabling and on-site installation at client premises and datacentres
  • Set up and test backup, disaster recovery and cyber recovery with Veeam and Rubrik
  • Act as third-line escalation for our managed clients' infrastructure
  • Write clear build documentation and hand over cleanly at the end of each project

What you'll bring

  • 3+ years in infrastructure, in an MSP, reseller or in-house enterprise team
  • Strong Windows Server, Hyper-V and/or VMware, including clustering
  • Experience with SAN storage and iSCSI, and solid networking fundamentals (VLANs, routing, firewalls)
  • Hands-on backup and DR experience
  • Vendor or Microsoft certifications are a bonus
  • A full UK driving licence, as the role includes travel to client sites

Technical Support Analyst

Be the first person our clients speak to when something needs fixing, and the reason they don't have to chase us.

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Salary DOEHybrid, CirencesterFull timeReports to the Technical Director

What you'll do

  • Provide first and second-line support to our managed clients by phone, email and remote session
  • Look after Microsoft 365, Entra ID and Intune: users, licences, devices and permissions
  • Set up new starters, handle leavers, and build and deploy laptops
  • Keep tickets accurate and up to date, and escalate with full context when needed
  • Help triage security alerts alongside our managed security platform
  • Visit client sites from time to time for installs and hands-on fixes

What you'll bring

  • 1 to 2 years in IT support, or an apprenticeship and a home lab that shows you're keen
  • Good working knowledge of Windows 11 and Microsoft 365 administration
  • A calm, friendly manner with people who aren't technical
  • An interest in cyber security and a willingness to learn fast
  • Microsoft certifications such as MS-900 or MD-102 are a bonus
  • A full UK driving licence is helpful

Account Director

Own and grow a portfolio of client relationships, and help bring new organisations to dataplanet.

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Salary DOEHybrid, CirencesterFull timeReports to the Managing Director

What you'll do

  • Look after a portfolio of existing clients, from day-to-day relationship to renewals
  • Run quarterly business reviews with our technical team and spot where clients need help next
  • Find and win new business across infrastructure projects, managed IT and security
  • Build proposals and pricing with the Managing Director and Technical Director
  • Keep the CRM accurate and the pipeline honest
  • Work with our vendor partners, including Microsoft, HPE, Dell and Everpure

What you'll bring

  • A track record in B2B IT sales or account management, ideally with an MSP or reseller
  • Comfortable talking about infrastructure, cloud and security in business terms
  • A consultative approach: you'd rather lose a deal than sell the wrong thing
  • Organised, commercially sharp and good with numbers
  • A network in Gloucestershire and the South West is a bonus
  • A full UK driving licence
Our stack

Microsoft 365, Huntress, Veeam, Rubrik, Fortinet, HPE, Dell, Lenovo, Everpure, Hyper-V and VMware. You don't need to know all of it on day one, but you should be keen to learn.

Sound like you?
Get in touch.

Email your CV and a few lines about why the role suits you. Put the role title in the subject line.

careers@dataplanet.co.uk
We read every application and reply to everyone. No agencies, please.