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IT support · Cirencester & the Cotswolds

IT support in Cirencester
and the Cotswolds.

Managed IT, cyber security and infrastructure from a senior team based at Watermoor Point in Cirencester. A helpdesk that answers in minutes, and engineers on site the same day anywhere in the Cotswolds.

Talk to us → Call 0300 180 0655
Watermoor Point, Cirencester, home of dataplanet Our office: Watermoor Point, Cirencester
Same day
On-site support anywhere in the Cotswolds when remote won't do
Sub-30 min
Typical first response on working days, from a person
24/7
Security monitoring of every managed device and identity
Local, with enterprise depth

Your IT team,
down the road.

dataplanet is headquartered in Cirencester, so most Cotswolds businesses are a short drive from our engineers. When something needs hands on site, whether a failed server, a network fault or a new starter's kit, we're there the same day.

Being local doesn't mean being small. Our founding team spent more than 15 years running enterprise IT, and every client gets the same platform, standards and senior engineers, from a ten-person practice to a multi-site group with hundreds of users.

We support businesses across the Cotswolds with fully managed IT, standalone cyber security, and infrastructure projects from a single server to a full datacentre refresh.

Find us

dataplanet
Watermoor Point
Watermoor Road
Cirencester GL7 1LF
  • Helpdesk 09:00 to 17:30, Monday to Friday
  • 24/7 emergency line for critical incidents
  • Same-day on-site support across the Cotswolds
0300 180 0655 Get directions →
What we do

IT services for
businesses in the Cotswolds.

Everything from day-one support to the projects that change how your business runs, delivered by the same team.

Managed IT support

Your outsourced IT department: unlimited helpdesk, on-site support, security and strategy for a fixed monthly price per user.

Managed IT →

Cyber security

24/7 human-led threat detection and response across devices, identities and logs, working alongside your own IT if you have it.

Managed Security →

Servers & infrastructure

Server, storage and virtualisation projects, from a single office server to multi-site and datacentre refreshes, including VMware exits.

Infrastructure →

Networking & connectivity

Firewalls, Wi-Fi and resilient connectivity, with backup lines so a cut cable doesn't stop the business.

Networking →

Microsoft 365 & cloud

Microsoft 365 migrations, Teams Phone, Azure and licensing through us, with cost control included.

Cloud & Microsoft 365 →

Cyber Essentials

Certification and year-round compliance for the businesses your customers and insurers expect it from.

Cyber Essentials →
Who we work with

Built around how
Cotswolds businesses work.

The Cotswolds has its own mix of businesses and its own IT challenges, from patchy rural connectivity to seasonal peaks and sites spread across several villages.

Clients in the area include
Corin GroupHandmade Kitchens by Shaker Wholesale

Professional services

Accountants, solicitors and wealth managers who need client data locked down, Cyber Essentials in place and systems that work from the office, home and the client's kitchen table.

Hospitality & estates

Hotels, pubs, venues and estates that need dependable guest Wi-Fi, card payments and booking systems, often across several buildings and sites.

Engineering & manufacturing

Production that can't stop for IT: on-site servers, CAD workstations and networks designed with backup and failover, plus engineers who can be there the same day.

Multi-site & rural

Businesses spread across the countryside, where a single broadband line is a single point of failure. We design for resilience, with backup connectivity and central management.

Areas we cover

Same-day on site
across the Cotswolds.

We also provide same-day on-site support across Gloucestershire, Swindon & Wiltshire and Bristol & Bath, and remote support to clients across the UK. All areas we cover →

Client feedback

In our clients'
own words.

"We changed IT provider to dataplanet. Compared with our previous provider they are a breath of fresh air, providing a responsive professional approach to both new installations and IT support."
Project Director · Crapper & Sons
"Whatever the question, they're always on hand with the answer. Our quarterly reviews have been genuinely helpful for spotting where we need to improve."
Operations Co-Ordinator · Layers Accountancy
Questions

IT support in the Cotswolds
questions answered.

Do you provide on-site IT support in the Cotswolds?

Yes. Our engineers provide same-day on-site support across the Cotswolds whenever a problem can't be fixed remotely, from our office at Watermoor Point in Cirencester.

How quickly do you respond?

Our typical first response is under 30 minutes on working days, from a person. Critical incidents have a 15-minute response target, and there's a 24/7 emergency line for anything that takes the business down out of hours.

Do you work with small businesses?

Yes. We support businesses from around 10 users upwards, and every client gets the same senior engineers, security platform and standards, whatever their size.

Can you help with poor broadband at rural sites?

Yes. We design resilient connectivity for rural and multi-site businesses, with backup lines, automatic failover and central management, so one faulty connection doesn't stop the business.

We already have an IT person. Can you work alongside them?

Yes. We can provide senior escalation, project capacity and holiday cover alongside your in-house IT, or add 24/7 security monitoring on its own.

Do you only work in the Cotswolds?

No. We provide same-day on-site support across Gloucestershire, Swindon and Wiltshire and Bristol and Bath, and support clients remotely across the UK.

Looking for IT support in the Cotswolds?

Tell us what's not working and we'll give you an honest view of what we'd do, with a proposal usually within 48 hours of a first conversation.

Talk to us → 0300 180 0655