Scale Faster with IT Solutions and Support You Can Always Rely On
We help businesses of all sizes use technology to work smarter, stay secure, and grow with confidence.
24/7 human-first support
Infrastructure, Cloud, Security & Modern Workplace
Clear pricing - no surprises, no jargon
Co-Managed or Fully Managed IT
We’re a no-nonsense IT company based in the South West, and serving the whole of the UK, built for businesses that are done settling for “just okay.”
We’ve been in the trenches for years, and helped teams stay protected from cyber threats, cut down wasted hours, and create smoother, smarter systems that support real growth.
We know the difference between looking good on paper and showing up when it counts.
We don’t believe in one-size-fits-all support. We take the time to understand how your business works, what’s getting in the way, and how tech can move you forward.
If you’ve ever said “this shouldn’t be my job” or "there must be a better way..." when dealing with IT… That’s exactly why we exist.
The people behind the brand
Meet our Team
Sean Tweedlie
Managing Director
Natalie Wild
Director
Rob Knapp
Technical Director
Michelle Knapp
Account Manager
WHAT WE DO
Our Services
We offer end-to-end IT solutions and support built around what growing businesses actually need, and not vague SLAs, or confusing technical jargon.
You get the right mix of strategy, support, and security to keep your operations running smoothly.
Infrastructure and Cloud
You'll be able to work from anywhere with secure, flexible infrastructure that supports your team and your data — whether you’re remote, hybrid, or in-office.
Backup, Disaster and Cyber Recovery
Beyond backups, we create full recovery strategies to ensure your business can keep operating, even if something serious goes wrong.
Hardware, Software & Procurement
We manage all the details, from procurement and setup to renewals and upgrades, so your team always has the right tools for the job.
Virtual IT Director
Board-level guidance without the full-time cost. From aligning tech with your business goals, to budgets, security and compliance. We act as your trusted advisor.
AI & Automation
Heard the hype? We help you cut through it - using AI and automation to fix real issues, save time and improve how your business runs. Simply and securely.
Security
We monitor your systems to identify hidden threats and vulnerabilities before they cause harm. Our proactive approach combines expert analysis and rapid response to keep your business secure around the clock
Microsoft Experts
From Teams and SharePoint to OneDrive and Defender, we configure and manage the tools you're already paying for - so your business runs smoother, collaborates better and stays secure
Patch Management & Software Updates
We monitor, test, and roll out updates on schedule to keep your systems secure and running smoothly, without interrupting your work.
On/Off-boarding & Offboarding Support
We make it easy to bring new staff on or off your systems with secure access, proper permissions, and clear documentation every step of the way.
Vendor Comms
& Management
We act as your main point of contact for third-party vendors – internet, phone, software providers – so you don’t waste time chasing different support desks.
Professional Services
One off project or migration? Our expert consultants bring the technical know-how across infrastructure, cloud, networking, and security to get you where you need to be, fast.
Great technology
underpinned by even better support
Support tailored for you
Fully Managed IT, Co-Managed alongside your internal team, or a Fractional IT Director
We adapt to fit your business.
Get problems fixed FAST
Anything from printer meltdowns and glitchy servers, to ransomware attempts and panicked staff members who clicked the wrong link.
Our average response rate is 2 minutes, and you’re not bounced between departments or ghosted mid-issue.
Know what’s happening at all times
You shouldn’t have to chase down status updates or wonder what’s happening behind the scenes.
We show you what’s been done, what’s in progress, and what’s coming next, so you always know where things stand.
Platforms built around your business
On-premise, Private or Public Cloud. We build the right environment for your needs.
From design and deployment to ongoing management and support, we take care of everything - so your platform is secure, efficient and ready to grow with you
Receive enterprise-grade security
We combine real-time threat detection, identity protection, phishing defence, and security awareness training to keep your business secure from day one.
We also guide our customers through achieving Cyber Essentials and Cyber Essentials Plus—demonstrating your commitment to strong, standards-based security.
Cyber resillience
With dataplanet, you get more than basic backup. We deliver enterprise-grade data protection, disaster and cyber recovery solutions.
If the worst happens, your systems and data can be restored quickly and securely, keeping your business running with minimal disruption.
TESTIMONIALS
What Our Clients Say About Us
We recently collaborated with dataplanet on a crucial backup project providing immutable storage both on premises and in a private cloud. Their team demonstrated exceptional expertise and professionalism, ensuring seamless integration with our systems, significantly enhancing our data security and reliability. We look forward to continuing this productive partnership on other projects.
dataplanet has been a trusted IT partner over the past year, delivering consultancy and support that have made a real difference to our infrastructure and data protection strategies. Their technical depth and ability to quickly understand our environment meant we saw tangible improvements security, and operational efficiency. Whether it was optimising our infrastructure or advising on data resilience, their team provided clear, actionable insights with zero fluff. We look forward to continuing to work with the dataplanet team.
dataplanet successfully completed a cloud migration for us - alongside improving our network security and deploying a new backup solution. Moving away from our ageing on-premise systems has significantly improved our resilience, data protection, and security posture. The team also provided hands-on training to ensure our staff felt confident using the new tools like SharePoint and Microsoft Teams Phone from day one. The project was delivered smoothly, with excellent communication and quick support when we needed it.
average msp
“We’ll get back to you.”
Jargon, confusion, blame
Endless back-and-forth
Surprise fees and fine print
Disappearing after onboarding
Treated like a number
Rotating techs
Vague reports
“Fix it when it breaks” approach
No documentation or visibility
Missed handoffs and dropped tickets
Stress around growth and scaling
working with us
Fast and direct support
Clear answers and ownership
Issues resolved, properly explained
Transparent and predictable pricing
Consistent service throughout
Treated like a partner who matters
Personally assigned techs
Easy-to-read specific reports
Proactive support that prevents issues
Everything tracked and logged
Tight processes and full accountability
Step-by-step planning for growth
We Partner with the Best
to Give You the Best
We work directly with trusted names like Microsoft, HPE, Fortinet, Rubrik, and others to bring you proven, enterprise-grade technology that fits your business.
We take pride in our strong relationships with top-tier vendors. These partnerships mean better tools, faster solutions, and direct access to resources that will help your business grow and stay secure. When you work with us, you’re backed by the best in the industry, without the complexity of dealing with them yourself.
Who We Serve
We help businesses of all sizes across many industries, with deep experience in Legal, Finance, Manufacturing, Construction, and more.
Most importantly, we work with business owners and IT teams who:
Understand tech
is an investment.
Care deeply about the work they’re doing.
See their vendors
as partners.
READY TO GIVE US A TRY?
We’ll Make Technology One Less Thing
You Have to Worry About
We’ll Make Technology One Less Thing You Have to Worry About
If you’ve made it this far, you must be at least curious about how working with us might look like.
We’ve helped dozens of businesses improve their output, security, and overall confidence in IT… and we’d be glad to do the same for you.
With that in mind, we’re offering a Free IT & Security Review where we’ll look at your current setup, highlight any risks or inefficiencies, and answer your questions honestly.
You will receive an easy-to-read report with any recommendations we might have.
You can choose to implement these yourself, send them to your current IT people, or talk to us about how we could help better secure your business.
Don’t worry, there won’t be any pitch at the end of the call. You’re also free to ask anything, and we’ll give you real transparent answers.
If you’ve made it this far, you must be at least curious about how working with us might look like.
We’ve helped dozens of businesses improve their output, security, and overall confidence in tech… and we’d be glad to do the same for you.
With that in mind, we’re offering a Free IT & Security Review where we’ll look at your current setup, highlight any risks or inefficiencies, and answer your questions honestly.
You will receive an easy-to-read report with any recommendations we might have.
You can choose to implement these yourself, send them to your current IT people, or talk to us about how we could help better secure your business.
Don’t worry, there won’t be any pitch at the end of the call. You’re also free to ask anything, and we’ll give you real transparent answers.
WANT TO KNOW MORE?
Contact Us Below
Email Us
Call Us
+44 0300 180 0655
Write to Us
dataplanet Limited
Henleaze House Business Centre
13 Harbury Road
Bristol, BS9 4PN
Frequently Asked Questions
Do you offer one-off IT projects or migrations without ongoing support?
Yes, we do. Whether you need help with a cloud migration, infrastructure upgrade, network redesign, or a cyber security project, we’re happy to step in for one-off engagements. You don’t need to be on a managed support contract - we’ll bring the right expertise, deliver with minimal disruption, and make sure everything’s handed over properly when the project’s complete.
Do you only work with small businesses, or do you support larger organisations too?
We work with businesses of all sizes. For smaller companies, we often act as a fully outsourced IT department, handling everything from day-to-day support to long-term strategy. For larger organisations, we typically deliver co-managed IT, project work, or specialist services like cyber security, cloud migrations, and virtual IT leadership. Whether you're a 10-user firm or a multi-site enterprise, we tailor our services to fit your needs.
Can you handle complex infrastructure or cloud migrations?
Yes. We have deep experience delivering complex migrations across on-premise, cloud, and hybrid environments. VMware, Hyper-V, Azure - consolidating infrastructure, or modernising legacy systems, we manage the entire process end-to-end. From planning and risk assessment to execution and post-migration support.
We already have Microsoft 365 - how can you help us get more out of it?
Many businesses only use a fraction of what Microsoft 365 offers. We help you unlock the full value of your licence by configuring and optimising tools like Teams Phone, SharePoint, OneDrive, and Defender. From automating workflows and improving collaboration to tightening security and reducing third-party tools, we align Microsoft 365 to your business goals-so you're getting more productivity, better protection, and a greater return on what you're already paying for.
Think they call that a win-win?
What is a Virtual IT Director, and does my small business need one?
A Virtual IT Director gives you senior-level technology leadership - without the cost of hiring someone full-time. We act as a strategic advisor, helping you make smarter decisions about IT budgets, security, systems, and long-term planning. If you're growing, facing complexity, or want to align technology with business goals, a Virtual IT Director ensures you're heading in the right direction with the right tools and roadmap to support it.
We've heard a lot about AI - can you help us understand how to actually use in our business?
Absolutely. Many businesses are curious about AI but unsure where to start or how to apply it effectively. We help our customers identify practical AI and automation opportunities tailored to their unique challenges - whether that’s improving customer service, automating repetitive tasks, or enhancing data insights.
Where is your team based, and do you provide on-site support?
Our team is based across the South West, including Bristol, Gloucestershire, and Wiltshire, but we support businesses nationwide. Whether you need remote assistance or on-site support, we’re flexible and responsive - making sure you get the help you need, wherever you are.
Do you offer flexible contracts?
Yes, we understand that every business is different. That’s why we offer flexible contracts and rolling support agreements designed to fit your needs - whether you want short-term project support, month-to-month managed services, or long-term partnerships. Our goal is to provide IT support that adapts as your business evolves.
Here Because You’re Thinking
of Switching from Another IT Provider?
Here Because You’re Thinking of Switching from Another IT Provider?
Most businesses don’t switch IT providers because of one catastrophic failure. They switch because of a slow, grinding breakdown of trust.
At first, it’s tolerable… a few unanswered calls, a support ticket that drags on, a confusing invoice with extra charges you didn’t expect.
You justify it: “They’re probably just busy.”
You tell yourself it’s manageable. Not ideal, but fine for now.
Eventually, your team is doing workaround after workaround… because the IT provider is too slow or dismissive.
You’re paying for “unlimited” support but feel like every request comes with a hidden fee.
You’re told your systems are safe… until a scare proves otherwise.
And when something goes wrong? It’s never their fault. It’s the vendor, your ISP, your staff.
This is what “good-enough” IT looks like in the real world:
You waste hours chasing responses, or worse, you get ghosted entirely.
You’re paying for every small change, and the invoices don’t make sense.
You’re sold a dream of proactive care but only hear from your provider when something breaks. There’s no long-term plan, just reaction after reaction.
You’re talked down to when you ask questions, made to feel incapable for not knowing the jargon. Instead of educating you, they intimidate or deflect.
You’re told you’re protected, but when a breach or disaster hits, they’re nowhere to be found.
You’re treated like an account number, not a business partner. Their solutions are cookie-cutter. Their interest in your company? Minimal.
Worst of all, you start lowering your expectations.
Your team stops reporting issues because they know nothing will change.
You accept slow fixes, vague updates, and rotating techs who don’t know your setup because you assume that’s just “how IT is.”
If that’s where you are right now, and you want to see how reliable IT support looks like…
We Can Help You Make The Switch
(Without Headaches)
We Can Help You Make The Switch (Without Headaches)
We’ve guided dozens of businesses through this exact transition.
Messy setups, uncooperative providers, missing documentation... we’ve seen it all, and we know how to clean it up without causing you headaches.
We start with a full technology audit so you know what’s working, what’s at risk, and what needs attention.
Once that’s done, we handle the handover from your current provider.
That includes securing credentials, collecting documentation, and managing the awkward conversations you don’t want to have.
We then create a step-by-step transition plan, mapped around your business hours, staff needs, and ongoing projects. If something needs to change, we’ll explain why, and how we’ll do it without downtime.
Your team gets onboarded clearly and respectfully.
We walk them through what’s new, answer every question, and make sure no one feels lost, rushed, or “too dumb to ask.”
You get updates at every stage. You always know what’s happening, what’s next, and who’s handling it.
And once the switch is done, we check in, tighten the gaps, and make sure everything is running smoothly.
If that sounds like something you want to explore, schedule a call with our team below.
Email Us
Call Us
+44 0300 180 0655
Company Registration Number: 15474820
VAT Number: 461212235
© 2025 dataplanet Limited | All Rights Reserved.
© 2025
All Rights Reserved.